WiFi App Orvibo Update Issue

We have been hearing from some of our clients about a recent issue with the WiFi Hub. Orvibo have recently made an update to their system, which has had an immediate impact on all Allone Pro users. 

If you are in your app and not able to operate the shutters via the Home page, please follow the below instructions:

1. Press the 3 small dots on the top right of each shutter.
2. Click on ‘Device Type’.
3. Select ‘Roller Shutter’.
4. ‘Confirm’ change to Roller Shutter.
5. Go back to the home page and try to operate the shutters again as normal.

If this has not fixed the issue, please contact us through the form on this page,  and someone from our team will contact to help you further!

Thank you all in advance for your patience.